Shipping policy

At SANOCURA, we strive to provide a seamless and efficient shipping experience for our valued customers. Our shipping policy is designed to ensure that your orders are delivered promptly and securely. Please take a moment to familiarize yourself with our shipping guidelines.

Shipping Methods

We offer reliable shipping methods to ensure that your orders reach you in a timely manner. Our shipping partners are trusted and experienced, allowing us to provide efficient delivery services. The available shipping methods may vary depending on your location and the size of your order.

Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. We aim to dispatch all orders within 1-2 business days. Please note that during peak seasons or promotional periods, there may be slight delays in processing times. Rest assured, we are committed to getting your order to you as quickly as possible.

Shipping Time

The shipping time will depend on the shipping method you choose during checkout and your location. We offer both standard and expedited shipping options to accommodate your needs. Standard shipping typically takes between 5-10 business days, while expedited shipping can deliver your order within 2-5 business days.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. During the checkout process, you will be provided with the available shipping options and their corresponding costs. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the expected delivery date. You can easily track your order by entering the tracking number on our website or the website of the respective shipping carrier.

International Shipping

We are pleased to offer international shipping to customers around the world. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and may vary depending on the customs regulations of the destination country.

Shipping Restrictions

While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. We apologize if we are unable to ship to your specific location. If you have any concerns or questions regarding shipping restrictions, please feel free to contact our customer support team.

Thank you for choosing SANOCURA for your skincare needs. We are committed to delivering exceptional products and ensuring a smooth shipping experience. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.